Toni and Matt are joined in this special episode by Brandon Kruse, founder/CEO of CommentSold to discuss all aspects of serving customers in the modern market. Topics discussed range from handling customer problems, how to measure customer satisfaction through surveys, properly qualifying customers to avoid problems in the first place, and more.
The question behind
our impact stories
What brought you here?
The Urban Engine team loves this question.
We rarely hear the same answer twice.
After asking hundreds of people how they ended up at Urban Engine we began to realize the dynamic impact our work has on the communities we serve. So, we started to capture the stories of people in our networks and the unique ways our programs and resources have made a difference in their entrepreneurial journey. Thus, The Collective Ambition was born.
The Collective Ambition™ is Urban Engine’s central hub of impact stories. It is our collection of the notable people and ideas that inspire us to spark, fuel and ignite the next generation of visionaries through our community programming. You will find features of founders and their startup stories with a focus on how their professional developments make an impact in their local cities. Experience the waves of transformation these motivational influencers have stormed through their hard work.
In this episode, Matt and LJ talk with Andy McCloy of Body Creations about the art of becoming an eternal learning. Learn how to develop a habit of learning and improving yourself and your business.
In this episode, Matt & LJ talk again with Andy McCloy about how and when to evolve in your tactics & strategies and how to change with the market and the times.
You've been told that networking is important. "It's not what you know, it's who you know" and "Your network is your net worth" are common quotes.
But, how do you actually network with others and build your personal circle? For most of us, it doesn't come naturally, and it's not taught in school. Matt and Toni talk with networking guru Kevin Fernandez about how to build your network the right way.
The team talks about the Power of Persistence with Kevin Fernandez of Fernandez Financial Group in Huntsville, Alabama. Shares the story of how he almost gave up right before hitting his goal of achieving a journey of struggle in paradise.
Brandon Kruse of CommentSold joins our podcast moderators Matt & Toni to talk about managing relationships in entrepreneurship, thinking about competitors, the power of an abundance mindset, and his favorite downtime hobby at Huntsville West.
Matt, Toni, and Trey talk tips, tactics, and routines to get motivated and stay that way. The team also talks about the power of great customer experiences and how key customer experience is to achieving success in the current market.